ORDERING

PERFORMANCE HAS NO BORDERS, AND NEITHER DO WE
Business competes globally and our end users have facilities all across the world. They demand consistency and performance from their suppliers and Global Cutting Tools delivers it. Using our logistics and flexible capacity, we are able to produce blanket stock or standard orders for international customers, whether large or small.

TERMS OF PURCHASE
Net 30 days

CREDIT
Global Cutting Tools sells our end mills and other tooling products through distribution only. Distributors interested in carrying our cutting tools are welcome to contact us for available distributor status. If you would like to purchase our tooling, you may call for a distributor in your area. Above terms granted where credit is pre-established or purchase order accompanied by credit references; otherwise, first order shipped C.O.D.

SHIPPING FROM GLOBAL CUTTINGS TOOLS AFTER ORDERING
All in-stock items shipped within 24 hours F.O.B. Grand Rapids, Michigan by regular surface UPS (unless otherwise specified) shipping charges prepaid and billed to the customer. No penalty for drop-shipping.

SPECIAL ORDERS
Orders for “custom specials” (any items or alterations not listed by tool number in the catalog) must be accompanied by confirming purchase order.

GLOBAL CUTTING TOOLS’ RETURN POLICY
STANDARD ITEMS
Un-used catalog items may be returned within 30 days of receipt. If returned end mills or cutting tools are undamaged and in original factory condition, no restocking charge will be incurred. Standard cutters returned more than 30 days after receipt require Global Cutting Tools return authorization and will incur a fifteen percent restocking charge to the customer. Please check warranty page.
CUSTOM ITEMS
We are easy to deal with, but once work is started on “custom specials” or “alterations”, the order for the end mills cannot be canceled. Once finished, these “non-standard” items cannot be returned. We will not authorize the return of tool(s) in which we have made manufacturing changes subsequent to its (their) delivery to the customer.

PRICES
Prices are quoted separately in the current “consumer price list” and are subject to change without notice. If there are any questions at all, please call our offices.